5. How We Use Your Personal Data
We may collect, use and share your Personal Data for the following reasons:
5.1. Performance of our Services: We process your Personal Data because it is necessary for the
Performance of our Services. In this respect, we use your Personal Data for the following:
5.1.1. To verify your identity (e.g., through government-issued identification numbers and facial recognition software);
5.1.2. To complete all necessary KYC procedures established by Law
5.1.3. To determine whether our Services are available in your country;
5.1.4. To make a survey related to the desired real estate;
5.1.5. To answer any questions you may have;
5.1.6. To deal with any complaints you may have;
5.1.7. To send you surveys and collect any feedback you may have or to send you information we think you may find useful or which you have requested from us about our Services. For avoidance of doubt, you agree that we may communicate with you in a number of ways for the purpose of collecting your feedback, including through the Platform, by email, telephone, WhatsApp or through other digital channels. Please contact us at
[email protected] if you wish to withdraw your consent to receive communications from us seeking feedback;
5.1.8. To provide, maintain, improve, personalize and facilitate our Services, Content, products and features;
5.1.9. To develop new products and services (such as machine learning based tools) to better serve you;
5.1.10. To track and analyze usage in connection with your use or the Performance of our Services; and
5.1.11. To issue reports/analytics on a no name basis for business and marketing purposes.
5.2. Legitimate interests: We also process your Personal Data because it is necessary for our legitimate interests, or sometimes where it is necessary for the legitimate interests of another person. In this respect, we use your Personal Data for:
5.2.1. The administration and management of our business, including recovering any money you may owe to us;
5.2.2. Seeking advice on our rights and obligations, such as where we require legal advice;
5.2.3. Contacting you to resolve disputes;
5.2.4. Investigating, detecting, preventing, recovering from, or reporting fraud, misrepresentations, security breaches or incidents, other potentially prohibited, malicious, or illegal activities, or to otherwise help protect your account;
5.2.5. Protecting your, our, or our other Users' rights or property, or the security or integrity of our Services; and
5.2.6. Verifying or maintaining the quality and safety of our Services.
5.3. Legal obligations We also process your Personal Data for our compliance with legal obligations which we are under. In this respect, we will use your Personal Data for the following:
5.3.1.Meeting our compliance and regulatory obligations, enforcing any applicable laws, regulations, legal requirements, and industry standards (such as compliance with anti-money laundering laws) and responding to lawful requests for information from the government or in relation to any legal process; and
5.3.2. As required by tax authorities or any competent court or legal authority.
5.4. Marketing: We may send you marketing about the Services we provide which may be of interest to you, as well as other information in the form of alerts, newsletters and invitations to the events or functions which we believe might be of interest to you or in order to update you with information (such as legal or commercial news) which we believe may be relevant to you. We may communicate this to you in a number of ways including through the Platform, telephone, SMS, email, post or other digital channels. You have the right to withdraw/unsubscribe your consent to marketing emails/newsletters at any time by contacting us at
[email protected].
5.5. Promotional offers from us: We may use your Identity Data, Contact Data, Technical Data, Usage Data and Account Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which Services and offers may be relevant for you. You may receive promotional marketing communications from us if you have requested information from us or used our Services and, in each case, you have not opted out of receiving that promotional marketing communication.
5.6. Other reasons: For any other reason for which you provide us with your Personal Data and express consent to its processing.